Privacy Policy

Effective Date: OCTOBER 1, 2023.

1. Introduction

Thank you for choosing iT-werX CRM. At iT-werX, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our SAAS project management software and related services (collectively, the "Services").

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1. Account Information: When you create an account, we may collect your name, email address, username, and password.

2.2. Usage Data: We collect information about how you use our Services, including your project management activities, interactions with other users, and the content you create or upload.

2.3. Communication Data: When you contact us or communicate with other users through our platform, we may collect and store those communications.

2.4. Payment Information: If you make a payment for premium features or subscriptions, we may collect payment information, such as credit card details or other payment method details.

2.5. Device and Usage Information: We may collect information about the device you use to access our Services, including your device's unique identifier, operating system, browser type, and IP address.

2.6. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing and usage patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1. To provide, maintain, and improve our Services.

3.2. To personalize your experience and provide you with content and features tailored to your interests.

3.3. To communicate with you about your account, updates, and important information related to our Services.

3.4. To process payments, when applicable.

3.5. To analyze and monitor usage patterns, troubleshoot technical issues, and enhance security.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

4.1. With your consent.

4.2. To comply with legal obligations or respond to lawful requests from authorities.

4.3. To protect our rights, privacy, safety, or property, or that of our users or the public.

4.4. In connection with the sale, merger, or acquisition of all or a portion of our business.

5. Data Security

We employ reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the security of your information.

6. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information provided in Section 8 below.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means. Please review this Privacy Policy periodically for the latest information.

10. Consent

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for entrusting iT-werx CRM with your information.